This policy explains what information Visitor ("we", "us") collects through the Visitor web and mobile applications (the "Service"), and how it's used. Visitor is an affiliate management platform: agencies run affiliate/referral programs, and members share referral links, submit leads, earn points, and redeem coupons.
Who we are
Visitor is currently operated as a demo/pre-launch service. For any question about this policy or your data, contact us at dev@visitor.ad.
Information we collect
We collect information you provide directly, and some generated automatically as you use the Service:
- Account information: email address, password (stored hashed, never in plain text), first and last name, and optionally gender, date of birth, phone number, profile picture, and address.
- Agency/business information: for partner (agency) accounts, company name, business registration number, tax ID, and business address.
- Referral/lead information: when an affiliate member submits a lead, we collect that referred person's name, phone number, and (optionally) email address, as supplied by the member.
- Survey responses: answers you submit to surveys on the platform.
- Activity data: points balance, wallet transaction history, coupon redemptions, and which affiliate programs you're part of.
- Documents: any files or images you upload (e.g. verification documents, profile pictures), stored via our cloud storage provider.
- Push notification token: on mobile, a device push token used to deliver notifications (e.g. lead confirmed, coupon ready).
- Language preference: your selected display language, also used to choose the language of notification emails.
- Technical data: if an error occurs in the app, our error-monitoring tool automatically records diagnostic information such as the device/browser type, OS version, app version, and the error itself — never passwords or coupon codes.
How we use this information
- To operate your account: authentication, showing your dashboard, points, leads, and coupons.
- To run affiliate programs: tracking referrals, confirming leads, and awarding points.
- To deliver coupon codes, password resets, and other account-related emails.
- To send push notifications you'd expect from an active account (e.g. a lead was confirmed).
- To diagnose and fix bugs when the app encounters an error.
Third-party services we use
We rely on a small number of service providers to run the Service. Each only receives the data it needs to perform its function:
- SendGrid — delivers transactional emails (coupon codes, password resets, notifications).
- Sentry — error monitoring, to help us detect and fix bugs.
- Expo (push notifications) — delivers push notifications to the mobile app.
- DigitalOcean — hosts the Service and stores uploaded files/images.
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
Data retention
We retain account and activity data for as long as your account is active. If you'd like your account and associated data deleted, contact us at the email above and we'll process the request.
Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us at dev@visitor.ad.
Children's privacy
The Service is not directed at children, and we don't knowingly collect data from children.
Changes to this policy
We may update this policy as the Service evolves. We'll update the "Last updated" date above when we do.